GDPR Privacy Notice

Dated 24.5.18

Haigs Direct, 45-51 Schoolhill, Aberdeen, AB10 1JT

We are responsible for the collection and proper management of any personal information you give us. We will keep your personal information secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this privacy notice.

What Information do we collect?

The information we collect and hold is likely to include your name, address, telephone number and email address when you place an order with us.

We will always process your personal information on lawful grounds and in particular on the grounds set out below:

Performance of a Contract/Service – If we supply goods to you we need to be able to contact you. The information we will collect for administration purposes is likely to include your name, address, telephone number and email address.

Legitimate Interest – On the basis that it is in our legitimate interest to do so, we may use your name and contact details to tell you about our own products and services which we think may be of interest to you. You can ask us to stop doing so at any time.

Legal Obligation – We may also disclose your personal data without your permission to the extent that we are required to do so by law or regulation.

Updating Your Preferences

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please send an email to or contact us on 01224 638525.

How long will we hold your information for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of personal data, the potential harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights – you have the right to ask us at any time:

  • to confirm whether we hold any of your personal data.

  • to send you a copy of any personal data we may hold for you.

  • to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete.

  • to delete (to the extent possible) any of your personal data, where we are required by law to do so;

  • to stop processing any of your personal data that we process on the basis of our legitimate interests; and

  • to stop sending you marketing material. However please note we may continue to send you service-related (ie non marketing) communications.

Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent, if you wish to exercise your rights or if you object to our use of your personal information please write to us at the address above or email us at

Our Website and Linked Websites

Our website may contain links to other websites. This privacy notice only applies to Haigs Direct website, when you link to other websites you should read their own privacy policy.

Queries with regards to this privacy notice

You can contact us directly if you have any questions about our privacy notice or information we hold on you by writing to us at the above address or by emailing us at